If you want to become the most effective HR professional that you can possibly be, it is imperative to make sure that you start developing the necessary soft skills as early as you can. The time that you spend as a student studying the fundamentals of HR is a great time to get used to exercising some of the most important soft skills for HR students
It’s important not to confuse the word “soft” with “easy”, as some of these soft skulls require a certain level of patience and restraint that can be difficult for the average person the exercise under normal circumstances, let alone emotionally charged ones.
Despite the fact that they may not be possible to master overnight if you haven’t already been practicing, do not get discouraged if you need a little bit more time to become skilled in them then you may have initially anticipated. With just a little bit of honest commitment to practicing on a daily basis, you can master have the following HR skills to the point of using them unconsciously.
Being able to listen effectively is arguably the most vital of all skills for HR students to work on developing. Because your job will revolve around being able to objectively and fairly examine the implications of situations that can be difficult to understand with just a surface-level understanding, your capacity to fully listen to every single detail that is brought to your attention is absolutely vital.
When listening to people speaking to you in casual conversation, make a point to practice listening more than you say. Many people have an ingrained and unconscious habit of speaking as soon as they have a thought cross her head when somebody else is in mid-sentence, and though this may not be inherently malicious, it does damage the potential that you have to fully appreciate what people are saying to you and their desire to communicate with you in general. Once you’ve gotten good at listening without interrupting, you will find that people are much more enthusiastic about opening up to you.
Even though the HR position may not necessarily seem to be equivalent to a public speaking position, having at least a marginal degree of comfort with speaking in front of crowds can be extremely important for the position all the same. The more confidently that you can convey your ideas in front of other people without stuttering, the more confidence that you will be able to inspire in your audience. Your confidence will communicate conviction in your words that compels people to take them more seriously. Most cities and universities have public meetups that are dedicated to helping people come together and practice their speaking skills together in a stakes-free environment, so if you want strong way to get better at speaking through active practice, it would be wise to take some time to go and check those meetups out.
Plenty of us are at least marginally aware of the fact that other people have feelings, but it is an entirely different matter altogether to act upon that knowledge of other feelings in an empathetic manner. Empathy requires an unconditional habit of putting yourself in other people shoes to understand their perspective, even if you strongly disagree with things they’ve done, their beliefs, or how they lead their lives.
The more empathetic that you are, the better of a position that you’ll be in to objectively assess situations that are brought to your attention. Practicing your empathy is as simple as making a conscious effort to deeply visualize all of the situations that you observe or hear about people being in. Imagine yourself in their situations, and think of how you might feel or what conclusions you may come to if you were in their position with no other point of reference.